SMS Terms & Conditions

Second Line

Introduction

Effective Date: 20th March 2026

These SMS Terms & Conditions ("SMS Terms") govern your use of the SMS and MMS messaging services provided through the Second Line mobile application ("App"), operated by iApp Technologies LLP ("we," "us," or "our").
By creating a Second Line account and using the messaging features, you agree to be bound by these SMS Terms, our Terms of Service, and our Privacy Policy.

1. Program Description

Second Line is a mobile application that provides users with a virtual phone number for communication. Users can send and receive SMS/MMS messages and phone calls with other mobile phone numbers using their assigned virtual number within the App. Messages are initiated directly by users through the mobile application interface. The platform does not send unsolicited marketing messages.

2. Consent & Opt-In

By creating a Second Line account and agreeing to these SMS Terms, you expressly consent to send and receive SMS/MMS messages through your assigned virtual phone number.

Opt-In Method:

  • Users download the Second Line app from the App Store
  • During virtual phone number purchase, users are presented with and must agree to the Terms of Service, Privacy Policy, and these SMS Terms & Conditions.
  • After agreeing, a virtual phone number is assigned to the user.
  • Users can then initiate messages manually within the app by entering a recipient phone number and composing a message.

Your consent is obtained during account registration before a virtual number is assigned to you. You are not required to consent to SMS messaging as a condition of purchasing any goods or services.

3. Message Frequency

Message frequency varies based on user-initiated conversations. Second Line does not send unsolicited marketing messages. Messaging traffic consists primarily of:

  • Person-to-person conversations initiated by the user
  • Verification messages (e.g., account verification codes)
  • Service alerts (e.g., account notifications, service updates)

4. Message and Data Rates

Message and data rates may apply. Standard messaging and data charges from your wireless carrier may apply to messages sent and received through the Second Line app. Please contact your mobile carrier for details about your messaging plan and any associated costs. Second Line is not responsible for any charges imposed by your wireless carrier.

5. How to Opt Out (STOP)

You can stop receiving messages at any time by using any of the following methods:

  • Text STOP/UNSUBSCRIBE/CANCEL/END/QUIT to any conversation to stop receiving messages from that number.
  • Delete your Second Line account through the app settings to stop all messaging services.
  • Contact us at iappllp650@gmail.com to request opt-out.

After texting STOP, you will receive a one-time confirmation message:
"You have been unsubscribed. You will no longer receive messages. Message & data rates may apply. Reply HELP for help."

Once you opt out, no further messages will be sent to you unless you re-subscribe or create a new account.

6. Getting Support (HELP)

If you need assistance with the messaging service, you can:

When you text HELP, you will receive the following reply:
"Second Line Support: For help, visit https://secondline.iapplabz.co.in/faq or email iappllp650@gmail.com. Message & data rates may apply. Text STOP to cancel."

7. Privacy Policy

Your privacy is important to us. Please review our full Privacy Policy for details on how we collect, use, and protect your information, including information related to our messaging program.

Key privacy commitments regarding messaging:

  • We do not share, sell, rent, or disclose your mobile number or SMS opt-in data to third parties or affiliates for marketing or promotional purposes.
  • We do not sell personal information collected through the messaging program.
  • Message content is processed solely for the purpose of delivering your communications.
  • Mobile numbers and related communication data may only be shared with telecommunications carriers and trusted messaging service providers strictly as necessary to deliver SMS and voice services.
  • All categories of user data explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing purposes.

8. Acceptable Use Policy

By using Second Line's messaging services, you agree not to use the service for:

  • Sending unsolicited commercial messages (spam)
  • Fraud, phishing, harassment, or any illegal activity
  • Sending messages that violate any applicable laws or regulations
  • Impersonation or misrepresentation of identity
  • Any activity that violates carrier messaging policies

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and associated virtual phone number without prior notice.

9. Supported Carriers

Second Line messaging services are designed to work with all major U.S. wireless carriers. However, carrier support may vary, and some carriers may impose additional restrictions on messaging. We are not responsible for messages that are delayed, undelivered, or filtered by the recipient's carrier.

10. Changes to These Terms

We may update these SMS Terms periodically. If material changes are made, we will notify users by posting the updated terms within the App or through other appropriate communication channels.
Your continued use of the messaging services after the updated terms become effective indicates your acceptance of the changes.

11. Contact Information

If you have any questions or concerns about these SMS Terms & Conditions, please contact us:

Company: iApp Technologies LLP
Email: iappllp650@gmail.com
Website: https://secondline.iapplabz.co.in